SRS Cloud

take your data to the skies

Keep everything about your business secure, backed-up and accessible from any device with the SRS Cloud.

How It Works

Your database and any image files you associate with your case will reside on the SRS Cloud rather than your “Main Workstation/Server”. You NO LONGER need to maintain a central server for a multiple-location business. This saves you the capital expenditure, maintenance plan, and knowledge necessary to own and operate a server. Your data will still flow into your own database and NOT be comingled with other client data as some competitors practice. Your local computers will still maintain their own copies of the program and associated files so the access to the program and forms is fast. You will now be able to run your software on the SRS Cloud over the web from any computer that has your SRS program installed – home, vacation, mobile wireless cards, etc. You are now able to access your active database in the middle of the night from your home computer over the cloud!

SAFE & SECURE DATA MANAGEMENT

SRS has partnered with Expedient Communications (www.expedient.com) to co-locate a server at their facilities in Pittsburgh which features “high performance, dedicated, redundant telecommunications backbones, power and HVAC systems with an N+1 configuration.” What does that mean? Expedient’s facility provides 2 independent sources of power supply backed by a generator that in an emergency can run on diesel fuel. Internet is supplied by 6 separate internet providers, insuring that your data is accessible when you need it. SRS will back up your data nightly to a secondary site in the highly unlikely case that the Expedient data center experiences problems. Your SQL database is constantly being “mirrored” in our SQL Cluster environment so that a complete copy of the database is housed 30 miles away. Should the primary SQL database fail, the secondary clustered database will automatically take over and the client will not even know there was an outage at the primary site. We have created a redundant system to insure you won’t be without data as long as you have an internet connection.

protection from intrusions

protection from intrusions

always on always up

always on always up

secure data transfer

secure data transfer

total loss prevention

total loss prevention

Common Questions

  • Will my program be fast over the web?
    • As long as YOUR internet connection is 3 MBit/second or better, you won’t see a noticeable difference in how your program runs. The SRS Cloud has a 1 GBit connection to the internet provider’s backbones, which is standard for internet-type servers. We can show you the performance with our demo program (www.SRScomputing.com/free-demo/).
  • Who should consider the SRS Cloud?
    • Clients with multiple sites who are not networked together will gain the most benefit as we now can provide you a SINGLE database that functions for ALL sites so that data can be accessed anywhere, anytime. Clients who want access to their database from home or mobile locations now have full capability from any computer with an SRS installation. Multiple branch corporations benefit as well as broadband access points to the Expedient backbone rather than your local servers, allowing for faster access and reduced bottleneck of all branches connecting to the main branch’s network.
  • Do I need a server?
    • No, the SRS Cloud maintains the database, and your local computers access the data from it. You would only need a server if you have internal documents that you want to store. This is also a feature we plan to add to the SRS Cloud.
  • Do I need the internet?
    • Yes, we recommend a network connection of at minimum 1 MBit Download/.25 MBit Upload. Most connections are typically faster. The faster your internet connection, the faster your performance.
  • Is my data backed up?
    • Absolutely. We have a dual backup system. First, your live data is fed into SQL Cluster so that it is stored in two physical locations. If the Expedient site ever goes down, as it will for routine maintenance, the secondary site will take over and the client will not even be aware there is an outage. Second to that, each database will be backed up nightly to the secondary storage facility.
  • Can I print locally?
    • Of course. Your computer prints from local files to your local printers.
  • Can I share VFiles and images across my company computers?
    • Yes, when you add a file to VFiles or an image to a document, that image is uploaded to the SRS Cloud automatically. If another user on another computer accesses that file, it is downloaded to their local computer for fast access.
  • Why use SRS Cloud and not a browser-based program?
    • We can offer far more tools, such as our document designer, that are not able to be applied to a browser-based program. Also, we are able to provide another tier of security – only those computers in which SRS is installed will be able to access your data. This is very different from a browser-based system that uses a web interface for your username and password only. We limit access to ONLY THOSE COMPUTERS WHERE YOU HAVE INSTALLED THE PROGRAM, not any computer in the world.
  • What if the Internet goes down?
    • Your database requires an internet connection so you would be unable to access your data until the internet is accessible.
  • What happens if I want to switch companies?
    • We will provide you with a backup file of your data. The cost may vary based on the size of the file, but anticipate a charge of 1-3 hours.

Multi-Device Support

We get it…you want your data at your fingertips. Of course, all our software will be installed on your desktop computer or a laptop. But if you’re Clouding, the lite version of SRS “Capture” will allow you to access the entire database anywhere/anytime on ANY DEVICE. Take a laptop or a tablet that has Window’s OS with you to the family’s home for arrangements. Forms and the contract can even be emailed directly without the need of a printer. All of this information will be backed up and immediately available in the back office.

Any tablet or smartphone can also be a way to access your database. Even away from the office, you can take notes and record a first call. If someone calls for service times, or the total due on an invoice, quickly open that case and find any needed information at your fingertips.

Specifications & Requirements

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